Marketing for brick-and-mortar · Cincinnati

Scale your revenuebeyond foot traffic

Local. Targeted. Spot On.

Who We Serve

Built for the Businesses That Hold a Neighborhood Together

Hand-drawn illustration of a neighborhood plant shop storefront

Shops & Storefronts

Your website is a second storefront. Dress it like the first and use it to tell your story and connect with customers. Make it findable.

Hand-drawn illustration of a book and gift shop storefront

Seasonal Businesses

Go from high and low seasons to steady sales all year-round by curating your offers and staying top-of-mind.

Hand-drawn illustration of a neighborhood gym storefront

Sell In-Person and Online

Salons, gyms, and fitness studios where clients already know you and trust your products.

When a stream of customers isn't guaranteed, we can help you find other ways to scale. Let's build something useful and human, together—book your discovery call
Let's take your business online

Questions business owners ask

I already have a website, so why can't I change anything on it?
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A lot of owners inherit a site from a builder who disappeared. We rescue it or rebuild it on a platform you can actually log in to, then hand over a short how-to so everyday edits take minutes, not another invoice.

How do I show up when someone asks an AI assistant where to buy?
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AI assistants and search engines favor clear, consistent, well-organized information. We tune your site, local listings, and profiles (the SEO and AEO side) so you're the answer they find.

Can you do anything about old bad reviews?
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We can't erase them, but we can answer them with care, build a steady stream of fresh reviews, and make sure your recent story outweighs the old one.

I don't have time for marketing. What does working together look like?
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It starts with one conversation about the problem you're actually trying to solve. From there we run a light, done-with-you plan sized to the hours you really have.

I've been burned on price before. How do you keep it fair?
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Clear scope and clear pricing up front, and you can start small. We connect you with local press, creators, and neighboring shops, and only scale up when it's working for you.

Offerings

Find the Right Fit

Every package covers the same five things: your voice, your competitors, local creators, AI search, and your website. We set it all up in the first 60 to 120 days, then keep it working every month. Only the depth changes.

Start here
01

“Want to know what's working and what's not before you spend a dime?”

Walk-Through Package: See It Before You Buy It

A two-week diagnostic that previews everything in miniature. It's the front door, not an add-on, and the fee is credited in full if you sign within 30 days.

  • Analyze your website, social posts and Google reviews, and hand you your three biggest fixes.
  • Test 20 questions your customers might ask ChatGPT, Gemini, Perplexity and Google, and show you where you appear.
  • Compare you with three nearby competitors, then walk you through it all on a 45-minute call with a recommended next step.
Established shop
03

“Want to win customers from the shop down the street?”

Block Package: Stand Out on Your Block

Everything in Corner, deeper and faster, with a live view of what your competitors are doing.

  • Analyze what your customers say about you, track your five closest competitors on a live dashboard, and plan how to show up in AI answers.
  • Match you with eight to ten local creators, plan a calendar around your busy seasons, and refresh your website (up to six pages) with your booking, menu or ordering.
  • Deliver weekly competitor updates, produce four creator collaborations a month, run a new page or tool each quarter, and meet monthly for strategy.
Multi-location
04

“Ready to become the name your whole neighborhood knows, at every location?”

District Package: Become the Name Your Neighborhood Knows

Everything in Block, plus a ground-up build of your whole digital presence.

  • Build your whole online presence from scratch, or tear it down and rebuild it: website, booking or online sales, copy in your voice, and training for you and your team.
  • Define your brand voice, track eight competitors with alerts, create a page for every location, and recruit 15+ local creators plus a local press and neighbor-partnership plan.
  • Deliver weekly competitor updates, produce eight creator collaborations a month, run a press or neighbor push each quarter, and add a small website sprint every month, with a monthly strategy call.

Let's Build Together

These five capabilities work together to keep you visible and top-of-mind

What we do for you
Walk-Through
Corner
Block
District
Sound like you
A quick read on how you come across, plus your 3 biggest fixes
A guide to how your business should sound, a fix list ranked by impact, and a review of what you post
A deep dive into what customers say about you, a playbook for replying to reviews, and a fresh look every quarter
A complete brand voice and positioning for your whole business, with a compliance review
Watch the competition
A one-time look at 3 nearby competitors
A monthly update on 3 competitors
A live weekly dashboard on 5 competitors, plus a monthly “so what” with 3 moves to make
Weekly updates and a monthly deep dive on 8 competitors, with alerts when they change prices, ads or hiring
Local creators
Not included
2 content ideas a month, matched to local creators
4 creator collaborations a month with 8 to 10 local creators
8 collaborations a month with 15+ creators, plus a local press or neighbor push every quarter
Show up in AI answers
A 20-question test across ChatGPT, Gemini, Perplexity and Google
The same 20 questions re-tested every month, plus fixes to 2 or 3 pages
40 questions tracked month to month, with ongoing fixes to your pages
60 questions tracked, with a page for every location
Your website
Not included
A tune-up of your site, or a simple one-page site to get you started
A refresh of your core site (up to 6 pages), plus a new page or tool every quarter
A complete build or rebuild, plus a small update about once a month
How we stay in touch
One call to go over your results
A monthly report and a 30-minute call
A weekly report, a monthly strategy call and quarterly planning
A weekly report, a monthly strategy call and quarterly planning

Our Core Promise

Useful. Human. Together.

01

Proven strategies that work

Marketing that goes to the root of the problem, I can help you uncover more ways to get found by new customers.

02

Bespoke and needs-centered

Real conversations, not sales pitches. We start with your problem and find the right solution rather than go for the latest gimmick.

03

Collaboration sustains growth

Local press, irl creators, and the shop next door, so one business's momentum lifts the ones around it.

About

Mission & Philosophy

Public Good Studio®
Evelyn Vela

Who You Are Working With

Evelyn Vela, Founder

I'm Evelyn, founder of Public Good Studio, a marketing studio for brick-and-mortar businesses. I spent six years as a product manager, and before that worked across technology, education, and public health. The thread through all of it is the same: I do my best work sitting across from someone, learning what problem they are actually trying to solve.

I believe neighborhood businesses are the lifeline of their communities, and that they grow faster together. So I consult with business on giving them more than one way to earn, helping them navigate seasonality, connecting each business with local press, creators who already have its customers' attention, and the shops next door to build stronger ecosystems and momentum.

I treat marketing as an act of service: be useful, be human, and be willing to try something new. I don't pitch like a salesperson. I start with your problem, and we find the right solution, even when it isn't the one you came in asking for.

Place and Screen
A shop that feels warm in person should never look dated on screen
The Root of the Problem
What people ask for and what they need are rarely the same thing
Rise Together
Momentum in one place creates buzz that lifts the neighbors around it

Who We Serve

BoutiquesCafésRestaurantsBookstoresSalons & BarbershopsStudios & GymsBakeriesGalleriesRepair ShopsNeighborhood Retailers

Insights

Featured Articles

Read on Substack
BrandingComing on Substack

Branding Essentials Every New Business Needs to Get Right

From logo to voice to positioning — the fundamentals that make a brand feel intentional instead of accidental.

Get notified on Substack →
Web DesignComing on Substack

Website Design Best Practices for Small Businesses

What actually matters when you're building or rebuilding your site — and what you can safely skip.

Get notified on Substack →
AccessibilityComing on Substack

Accessibility Guidelines Every Entrepreneur Should Know

Simple, practical steps to make your website and marketing usable for everyone — no legal team required.

Get notified on Substack →

Communication Toolkit

Check Your Communication Standards

A self-service guide to help you test your writing for clarity — using the same digital tools we use ourselves.

Findability Check

How easy is your business to find right now?

Enter your website and we'll check how readable it is to search engines and AI assistants, then score it out of 100.

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Contact

Let’s Work Together

Ready to grow your business? Let’s start with a conversation.

Start with a Free Discovery Call

30 minutes. No pressure. Walk away with clarity on your next step.

Book a Call

Or Send an Inquiry

Walk-Through Package
Corner Package
Block Package
District Package
Something else
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Phone
(513) 549-7538
Hours
Mon–Fri, 9am–5pm ET